All the information necessary for the shipment of your goods.
WHERE CAN I CHECK THE STATUS OF MY ORDER?
All orders are shipped via our trusted courier; TNT and Bartolini for national shipments and FedEx for international shipments
You can check where your package is, using the order number that was sent to you on the e-mail after the confirmation of the purchase or by visiting the sections:
NATIONAL COURIER: TNT: https://www.tnt.it/tracking/Tracking.do
Bartolini: https://www.brt.it/it/home
INTERNATIONAL COURIER: https://www.fedex.com/it-it/tracking.html for tracking.
Can't find your order number?
Check if the payment confirmation email ended up in the spam inbox by mistake.
Otherwise you can always find it in the reserved area in "my orders" if you are logged in to the site.
WHEN WILL MY ORDER ARRIVE?
Orders will arrive in a maximum of 3 working days from the reception of the payment, may elapse.
For urgent or long distance orders, we recommend fast shipping.
WHAT CAN I PAY WITH?
The accepted payment methods are:
Wire transfer
Credit card
Prepaid Cards
PayPal
We pack all of our products meticulously, but some accidents may happen during transportation. In case of damage to the goods upon delivery,
it is necessary to accept the package with reserve, signing in the appropriate form provided by the courier and send photographic documentation of the damage in question.
Only in the presence of both requirements it will be possible to obtain a refund or a new shipment of the damaged goods.
